Free for Members
Member Exclusive

CBA Reporter 101

October 4, 2018
This course will explore the process of reporting loan data through CBA Reporter.  After completion of this course, you will gain a basic…
Sample Documents

Sample Customer Feedback and Satisfaction Survey for Consumer Loan Programs

January 15, 2018
Sample Customer Feedback and Satisfaction Survey for Consumer Loan Programs
CBA Reporter Resources
Consumer Lending
Sample Documents

Sample Customer Feedback and Satisfaction Survey (Northwest Access Fund)

January 15, 2018
Sample Customer Feedback and Satisfaction Survey (Northwest Access Fund)
CBA Reporter Resources
Consumer Lending
Sample Documents

Sample Loan Payment ACH Form (Northwest Access Fund)

January 15, 2018
Sample Loan Payment ACH Form (Northwest Access Fund)
CBA Reporter Resources
Consumer Lending
Sample Documents
Member Exclusive

Sample Credit Reporting Policy

November 15, 2017
Sample policy designed to inform the creation of credit reporting policies for CBA Reporters.
CBA Reporter Resources
Consumer Lending
Toolkits and Tipsheets
Member Exclusive

Choosing and Using Software for CBA Reporters

July 25, 2017
Understand your options for choosing loan software that is compatible with Metro® 2 Reporting
CBA Reporter Resources
Toolkits and Tipsheets
Member Exclusive

Managing Student Loans with Credit Building in Mind

June 19, 2017
Millions of Americans are managing and often struggling with student loan debt. However, student loans can be powerful credit and asset building tools…
CBA Reporter Resources
Coaching Resources
Debt
Student Loans
Toolkits and Tipsheets
Member Exclusive

Managing Disputes: Tipsheet for Coaches and Data Furnishers

June 19, 2017
This tipsheets provides guidance for both financial coaches as well as data furnishers around best practices in handling and supporting consumers in the…
CBA Access Resources
CBA Reporter Resources
Coaching Resources
Debt
Reports & Scores
Toolkits and Tipsheets
Member Exclusive

FAQ: Date of First Delinquency

June 13, 2017
An overview of the "Date of First Delinquency," an essential component of how delinquent accounts can be reported in accordance with the Fair…
CBA Reporter Resources
Coaching Resources
Debt

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